Ask in context.
Make a request or ask about the work using a familiar communication interface.
Bring business knowledge and approved workflows into familiar communication channels, so people can ask, retrieve, act and confirm within the flow of work.

Make a request or ask about the work using a familiar communication interface.
Find approved information or prepare the next action against connected business systems.
Keep permissions and the appropriate human approvals attached to every action.
The Mapping Sprint identifies practical opportunities and the information, systems and oversight they depend on.